On your gCast home page, select "Create a New Campaign". From here, you can choose from the Drag & Drop Pro, Drag & Drop email creator, HTML email creator, or from the template library.
How do I send an email or SMS?
Once you are happy with your email or SMS content, switch to the "Send Options" and "Demographics" tabs to configure your campaign settings. Then switch to the "Status" tab to finalise and activate your campaign. To learn more about email and SMS send configuration, click here.
How do I send an SMS?
On your gCast home page, select "Create a New Campaign". From here, select "SMS" under "More options".
What are demographics?
Demographics are the segment of your members to which you are sending a campaign. Once you are happy with your campaign draft, determine your campaign demographic by choosing the relevant attributes (e.g. date of birth, opened a previous campaign, survey responses).
How do I add my customer contacts?
On your gCast home page, select "Import Members". Add a CSV file of your contact list and make sure to map the columns correctly. Learn more about importing members here.
How do I see my campaign results?
On your gCast home page, select "View Recent Campaigns". Here you can view the status of your campaign and view performance stats such as open rates, clicks, and bounces.
How do I send myself a test email or SMS?
Before you send a campaign to your members, it's a good idea to send yourself and/or a colleague a test of your campaign to make sure it does not contain typos, fits well on desktop and mobile devices, and has the relevant links. To send a test, open the campaign draft and select the "Status" tab in the top menu. Add the space provided, add the email addresses you wish to send the test to, with multiple addresses separated by a semi-colon (;).
What is a template library?
The template library contains pre-built email templates that you can use to quickly create and send emails to your members. We've created free email templates for you to use, but you can also create your own. Learn more about the template library here.
How do I edit an email template?
You can edit any of the email templates in your template library to be saved for later or to send to your members. On your gCast home page, select "Template Library". Browse from the template category and select the template you want to edit.